Kronnos Technology

Repair Terms & Conditions

1. Repair Service

We will carry out the agreed repair with reasonable care and skill.

Any quotation provided is valid for 30 days unless otherwise stated.

If additional faults are found, we will contact you before carrying out any extra work.

2. Data

Customers are responsible for backing up all data before repair.

Kronnos Technology is not responsible for any loss of data during diagnosis or repair.

3. Warranty

Repairs include a 90-day warranty covering the parts fitted and our workmanship.

The warranty does not cover accidental damage, liquid damage, misuse, software issues, or unrelated faults.

4. Collection of Repaired Devices

We will notify you when your repair is complete.

The repaired device must be collected within 14 calendar days of notification.

After 14 days, a storage charge of £2 per day will apply until the device is collected.

Storage charges must be paid before the device is released.

5. Uncollected Devices

If a device remains uncollected for 90 days after notification, despite reasonable attempts to contact the customer, Kronnos Technology reserves the right to treat the device as uncollected goods.

We may recover reasonable costs, including storage charges, in accordance with Torts (Interference with Goods) Act 1977.

Where permitted by law, and after giving the required notice, the device may be sold or otherwise disposed of to recover outstanding charges.

6. Payment

Full payment is due upon collection unless agreed otherwise.

Devices will not be released until all repair and storage charges have been paid.

7. Liability

Our liability is limited to the value of the repair carried out.

We are not responsible for pre-existing faults, hidden defects, manufacturer issues, or failures unrelated to our repair.

8. Water Damage Repairs

Water damage repairs are attempted on a best-effort basis.

We cannot guarantee a successful repair or long-term reliability of water-damaged devices.

9. Customer Property

SIM cards, memory cards, cases, screen protectors, and accessories should be removed before leaving the device unless they are part of the repair.

10. Acceptance

By booking a repair or leaving a device with Kronnos Technology, you confirm that you have read and accepted these Terms & Conditions.